LBP Optics Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
LBP Optics Limited may change this policy periodically by updating this page on our website www.lbp.co.uk. You should check this web page from time to time to ensure that you are happy with any changes. This policy is effective from 25th April 2018.
Paul Maclennan has overall responsibility for the implementation of this policy and can be contacted at: LBP Optics Ltd, Stratton Park, Dunton Lane, Biggleswade, Bedfordshire SG18 8QS
Tel: +44 (0)1767 600877 Email: email@example.com
1. How we collect personal data
We collect information from you when you make an enquiry with us for our products:
- face to face
- by phone
- online via our website and social media pages
- by email
We do not source any personal data from third party data vendors or other publicly available sources.
2. What personal data we are collecting
We may collect the following information:
- Your name, organisation name and your job title
- Contact information including email address
- Demographic information such as postcode
- Product preferences and other information relevant to your specific enquiry
3. What we do with the information that we collect
We require this information to understand your needs and provide you with a professional service, including:
- Internal record keeping
- To communicate with you regarding specific product enquiries, ordering, delivery and billing
- We may periodically send marketing emails about new products, news updates and other information which we think you may find interesting using the email address which you have provided.
4. Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on our website, or receive an email from us, there will be a box that you can tick to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to LBP Optics Ltd, Stratton Park, Dunton Lane, Biggleswade, Bedfordshire SG18 8QS or email email@example.com
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
You have the right to lodge a complaint with a supervisory authority if you are not happy with how we are processing your personal data. In the UK this is the ICO, you can find out how to complain on their website at https://ico.org.uk/
6. Legal basis for processing personal data
We only process your personal data for legitimate business interests, to supply you with the products and services that you require from, and to keep you informed about our products when we feel that they will be of interest to you.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
8. Sharing data
We may from time to time share your personal data with other organisations within the Ballawnan Group of Companies only, if we think it is appropriate for your business requirement. We will always ask for your consent before doing so.
9. Contractual requirements
If you wish to do business with us and order our products it is a contractual requirement that you provide basic personal data (contact information) to allow us to process your order. If you are unable or unwilling to do this we cannot place or process any orders for our products or enter in to any contractual agreements.
10. Using our website
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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